Author Index   Aakre, Kenneth DMAIC Experience in Radiology; A Framework for Implementing and Outcomes Arbelaez, Adrian Developing and Streamlining the Lean Enterprise Barker, Theresa J. Sustainability Logistics -- Two Industry Case Studies Bishop, Brenda Statistical Methods for Process and Equipment Qualification Bombach, Kate Give the Patient What They Want - Lean Discharge Appointment Process Buckman, James The Next Generation of Quality Leadership Burke, Robert Using Lean & Six Sigma Methodologies to Optimize the Supply Chain Busse, Janet Lean Deployment at American Red Cross Biomedical Services--Saving Blood Donor's Time Christensen, Scott Industrial Engineering and Six Sigma Drive Continuous Improvement at Hormel Foods. Cooper, David Meeting the Challenges of the Micro-Manufacturing World Cudney, Beth Going Green Can Be Lean! Damelio, Robert Improving Knowledge Work: Lessons Learned Davis, Jose Using Center-Wide Processes to Shift Organizational Focus/Strategy de Gorostiza Wise, Carina Measuring the Maturity of a Quality Management System Drafall, Heidi Lean Manufacturing Without the Manufacturing Duncan, Rick Understanding Lean Visions - Lean Isn't Just a Toolbox Elbert, Michael Successful Implementation of Lean Principles for the Manufactuirng of Medical Devices Estes, Chad Improving Quality Through Movement Ferguson, Bobbi Process Planning Using Digital Manufacturing to Improve First Pass Yield Fox, Dennis Developing a Culture for High Performance Teams Fritz, Scott 5S: From We've Already Tried That to Success! Furterer, Sandy Blazing a Trail to IS Operational Excellence: Roadblocks and Strategies Garcia, Frank Be Successful Integrating ISO 9000, Lean Six Sigma, and Baldrige Gavalas, Jack Using Center-Wide Processes to Shift Organizational Focus/Strategy Gilbert, Justin Client Tuned Continuous Improvement through 'Sigma' Methodologies, Projects and Tools Gillaspie, Dixie People Aren't Robots - But They Do Come Pre-programmed Grantham Lough, Katie Going Green Can Be Lean! Gronseth, Daniel Getting Results Using a Structured Approach to Quality Improvement. Grundstrom, William Integration of Innovation, Business Process Excellence, Lean and Governance Jing, Gary A Tier-based Mutually Inclusive Approach to Integrate Lean and Six Sigma Kekkonen, Rod Industrial Engineering and Six Sigma Drive Continuous Improvement at Hormel Foods. Koch, Marjorie Creating a Lean Culture that Delivers Value Krecke, Karl DMAIC Experience in Radiology; A Framework for Implementing and Outcomes Lawton, Tom Be Successful Integrating ISO 9000, Lean Six Sigma, and Baldrige Lotti, Thomas Applying Critical Parameter Analysis for Lean System Optimization Lussier, Eric Lessons learned from the Lean Sigma Journey - Leading the Effort Mabrouk, Khaled DOs and DON'Ts of Instilling a Continuous Improvement Culture Martin, Karen The Psychology of Lean: Leveraging Human Nature to Achieve Optimal Results Lean Case Studies: From Business Drivers to Results McManus, Kevin Pursuing Process Excellence - How to Sustain Your Improvement Efforts McNamara, Jeff Sustaining Kaizen through Standard Work McNelis, Nancy Using Center-Wide Processes to Shift Organizational Focus/Strategy Mehta, Merwan Design and Technology Initiatives for Lean and Quality Oriented Companies Meier, Ron Quality and Enterprise Risk Management: Tools for Success Meier, Wilbur Developing and Streamlining the Lean Enterprise Mitchell, Kevin Transitioning from Tactical to Strategic Operations Morgan, Guy Implementing Lean Throughout the Enterprise Morgan, Steve Virtual Scheduling - Communicating Patient Test Results Using Technological Enhancements Patraw, Rich 5S: From We've Already Tried That to Success! Pilarczyk, Dale Using Center-Wide Processes to Shift Organizational Focus/Strategy Prestin, David Manufacturing Systems Modeling, Analysis, & Diagnostics Using VSM Data: A Rigorous Approach Rabino, Didier Methodology and Tools Supporting a Continuous Improvement Culture Ramirez, Richard Green Growth & Sustainability at Shaw Industries Inc. - A Case Study in Business Sustainability Reul, Rob Using Experimental Design to Trade Pervormance for Profit Rodriguez Mendoza, Luis Raul Quality Management System for Operational Excellence Saloni, Daniel Implementation of Lean Manufacturing in the Secondary Wood Industry Schilling, Mark Meeting the Challenges of the Micro-Manufacturing World Singley, Rodger Quality and Enterprise Risk Management: Tools for Success Strong, Christy Sustaining Kaizen through Standard Work Tadsen, Brent A Framework For Executing a Sustainable Lean Transformation Togwe, Thembani Quality Management System for Operational Excellence Tolo, Bill Living the Corporate Culture at Best Buy Co., Inc. Vastola, Jessica Virtual Scheduling - Communicating Patient Test Results Using Technological Enhancements Vincent, Chad Decoding Lean Terminology for Transactional Industries Wanhainen, Joyce Using Center-Wide Processes to Shift Organizational Focus/Strategy Williams, Michael Quality and Enterprise Risk Management: Tools for Success Williams, Tammy Effectively Applying Lean Principles Through Kaizen Events in Healthcare Wilson, John The Ideal State Value Stream as a Vision for Excellence Wince, Ron Lean Retail: Applying Lessons from Industry Wise, Scott Beyond the Certification: How to Leverage Strengths for Career Advancement