Conference Program     Wednesday, October 1 Continuous Improvement 7:30-8:30 a.m. Implementation of Lean Manufacturing in the Secondary Wood Industry Daniel Saloni 10:45-11:45 a.m. The Ideal State Value Stream as a Vision for Excellence John Wilson 1:45-2:45 p.m. Client Tuned Continuous Improvement through 'Sigma' Methodologies, Projects and Tools Justin Gilbert 3-4 p.m. Lean Case Studies: From Business Drivers to Results Karen Matin     Corporate Culture 7:30-8:30 a.m. Living the Corporate Culture at Best Buy Co., Inc. Bill Tolo 10:45-11:45 a.m. Creating a Lean Culture that Delivers Value Marjorie Koch 1:45-2:45 p.m. The Psychology of Lean: Leveraging Human Nature to Achieve Optimal Results Karen Martin 3-4 p.m. Developing a Culture for High Performance Teams Dennis Fox     Going Green 7:30-8:30 a.m. Sustainability Logistics -- Two Industry Case Studies Theresa J. Barker 10:45-11:45 a.m. Green Growth & Sustainability at Shaw Industries Inc. - A Case Study in Business Sustainability Richard Ramirez     Lean and Quality 7:30-8:30 a.m. A Framework For Executing a Sustainable Lean Transformation Brent Tadsen 10:45-11:45 a.m. A Tier-based Mutually Inclusive Approach to Integrate Lean and Six Sigma Gary Jing 1:45-2:45 p.m. Give the Patient What They Want - Lean Discharge Appointment Process Kate Bombach 3-4 p.m. Decoding Lean Terminology for Transactional Industries Chad Vincent     Potpourri 7:30-8:30 a.m. Industrial Engineering and Six Sigma Drive Continuous Improvement at Hormel Foods. Rod Kekkonen, Scott Christensen 10:45-11:45 a.m. Beyond the Certification: How to Leverage Strengths for Career Advancement Scott Wise 1:45-2:45 p.m. Virtual Scheduling - Communicating Patient Test Results Using Technological Enhancements Jessica Vastola, Steve Morga 3-4 p.m. Sustaining Kaizen through Standard Work Christy Strong, Jeff McNamara     Quality & Systems Management 7:30-8:30 a.m. Quality Management System for Operational Excellence Thembani Togwe, Luis Raul Rodriguez Mendoza 10:45-11:45 a.m. Quality and Enterprise Risk Management: Tools for Success Rodger Singley, Ron Meier, Michael Williams 1:45-2:45 p.m. Statistical Methods for Process and Equipment Qualification Brenda Bishop 3-4 p.m. Using Center-Wide Processes to Shift Organizational Focus/Strategy Jose Davis, Dale Pilarczyk, Nancy McNelis, Joyce Wanhainen, Jack Gavalas     Thursday, October 2 Continuous Improvement 7:30-8:20 a.m. DOs and DON'Ts of Instilling a Continuous Improvement Culture Khaled Mabrouk 8:30-9:20 a.m. Methodology and Tools Supporting a Continuous Improvement Culture Didier Rabino 10-10:50 a.m. Going Green Can Be Lean! Katie Grantham Lough, Beth Cudney 11-11:50 a.m. Improving Quality Through Movement Chad Estes 1:40-2:30 p.m. Understanding Lean Visions - Lean Isn't Just a Toolbox Rick Duncan 2:40-3:30 p.m. Design and Technology Initiatives for Lean and Quality Oriented Companies Merwan Mehta     Customer Value 7:30-8:20 a.m. Lean Deployment at American Red Cross Biomedical Services--Saving Blood Donor's Time Janet Busse 8:30-9:20 a.m. Using Experimental Design to Trade Pervormance for Profit Rob Reul 11-11:50 a.m. People Aren't Robots - But They do Come Pre-programmed Dixie Gillaspie     Quality Systems Management 1:40-2:30 p.m. Be Successful Integrating ISO 9000, Lean Six Sigma, and Baldrige Frank Garcia, Tom Lawton 2:40-3:30 p.m. Measuring the Maturity of a Quality Management System Carina de Gorostiza Wise     Industry 7:30-8:20 a.m. Lessons Learned From the Lean Sigma Journey - Leading the Effort Eric Lussier 8:30-9:20 a.m. Meeting the Challenges of the Micro-Manufacturing World David Cooper, Mark Schilling 10-10:50 a.m. Process Planning Using Digital Manufacturing to Improve First Pass Yield Bobbi Ferguson 11-11:50 a.m. Getting Results Using a Structured Approach to Quality Improvement Daniel Gronseth 1:40-2:30 p.m. Applying Critical Parameter Analysis for Lean System Optimization Thomas Lotti 2:40-3:30 p.m. Successful Implementation of Lean Principles for the Manufactuirng of Medical Devices Michael Elbert     Lean and Quality 8:30-9:20 a.m. Improving Knowledge Work: Lessons Learned Robert Damelio 10-10:50 a.m. Using Lean & Six Sigma Methodologies to Optimize the Supply Chain Robert Burke 11-11:50 a.m. Implementing Lean Throughout the Enterprise Guy Morgan 1:40-2:30 p.m. Manufacturing Systems Modeling, Analysis, & Diagnostics Using VSM Data: A Rigorous Approach David Prestin 2:40-3:30 p.m. Lean Manufacturing Without the Manufacturing Heidi Drafall     Methodologies and Case Studies 7:30-8:20 a.m. Pursuing Process Excellence - How to Sustain Your Improvement Efforts Kevin McManus 8:30-9:20 a.m. Developing and Streamlining the Lean Enterprise Adrian Arbelaez, Wilbur Meier 10-10:50 a.m. Integration of Innovation, Business Process Excellence, Lean and Governance William Grundstrom 11-11:50 a.m. Lean Retail: Applying Lessons from Industry Ron Wince 1:40-2:30 p.m. 5S: From We've Already Tried That to Success! Scott Fritz, Rich Patraw 2:40-3:30 p.m. Effectively Applying Lean Principles Through Kaizen Events in Healthcare Tammy Williams     Senior Leadership 7:30-8:20 a.m. Transitioning from Tactical to Strategic Operations Kevin Mitchell 8:30-9:20 a.m. DMAIC Experience in Radiology; A Framework for Implementing and Outcomes Karl Krecke, Kenneth Aakre 10-10:50 a.m. The Next Generation of Quality Leadership James Buckman 11-11:50 a.m. Blazing a Trail to IS Operational Excellence: Roadblocks and Strategies Sandy Furterer